
|

| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
| |
|
| By: Anonymous rochester hills,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
"in the market to buy a 2009 wr450(new) talked with your sales dept. and i'm very happy with my time there."
|
| By: mike keego harbor,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
"I recently had my 2007 SeaDoo Sportster 150 in because of a hull crack. Dave and James were excellent in assisting me to get SeaDoo to honor their hull warranty. The repairs were done and boat returned to me in a very timely fashion. Thanks again for the excellent service and going the extra mile."
|
| By: Rodger Rochester Hills,MI |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
"Rob was excellent at listening not only to what I wanted, but also to what I needed, and providing a motorcycle that I would actually enjoy, not just something to make more money. The final sale bill was actually almost exactly what was quoted for the out-the-door price. There were no hidden extra fees. The entire sales staff was helpful with the financing as well. Overall, they were great, and I would highly recommend them to anyone looking to purchase."
|
| By: Lauren Sterling Heights,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
"This was my first bike and i had alot of questions and they answered them all and didnt try to push me into buying a bike that would be two big to start on just to make a sale. I felt alot more comfortable at K&w then the first dealership i visited. Everytime I've been in I've talked with someone different and they have all been nice and willing to help. Great Job!"
|
| By: steve warren,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
N/A
|
|
|
|
"K & W sell all the brand i ride. I like there snowmobile selection. I have always and will always buy all my parts and accessories for my quads and sleds from K&W. There at a good location and there staff is always helpful"
|
| By: Mark Royal Oak,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
"Your service is awesome. I took my sea-doo in a while back and your employees were the best. This is not an isolated event. I have 6 friends and my father who have outstanding things to say about your service. Your techs are magical who know everything. I had my xp-di in there for only 3 days and your phone updates from your staff were very informative. Your parts are priced right, the employees are extremely intelligent, and your managers are professional. My friends/family along with myself will always shop there. Macomb needs to take a few tips from you on how to run a shop. Have a good day.
Nick"
|
| By: Anonymous Leonard,MI |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
"i love the selection.i believe i found my new snowmobile parts place to buy my stuff from now on.thanks so much Bryan"
|
| By: bryan apple valley,MN |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
"Jeff, Kurt, Duke, Perry, Dave, are all great guys who handled my transaction very professionally and with ease.
Definaetly will buy from K&W again!"
|
| By: Paul Shelby Twp,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
"This is the very first time I have ever provided feedback to a retailer. Last year I purchased one of the spring tune up packages for both my Yamaha 426 and my son's PW80. It was an expensive way to start the season but the MOST worthwhile investment.
The prior two seasons I constantly struggled to start my 426 on the trail and endured the abuse from my riding buddies and the pain in my lower back from so many cranks.
After K&W completed the spring tune up on my bike I had a GREAT year starting the bike. Even my riding buddies couldn't argue that my bike was performed totally different starting on a quick and consistent basis.
My son's bike also performed very well last season. He had no problems starting his last year either.
Guess what I'm doing tomorrow??? Taking my 426 back in for a spring tune up. I am 100% satisfied, non compensated, endorser. "
|
| By: Mike Troy,MI |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
"The Best Place to Buy the big toys "
|
| By: Marvin Sterling Hts ,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
"Now I am not one to take the time to fill out a survey, but I just had to express what a fantastic dealership K&W really is. This spring I need tires for my sport bike. I called the dealership where I bought the bike, and they explained to me that they did not carry the brand tires I wanted. Also, they could not service the bike for another week. So, I called K&W, on a Saturday no less. They had the tires in stock, so I brought the bike in and they replaced the old tires within an hour. I was completely impressed with the service, especially because the bike was a Honda. After this experience, I figured my next bike purchase would come from K&W. Well, a month later my Honda was totaled, and after some negotiating with my wife, I was ready for a new bike. I fill out the online financing on K&W website one night. The next day I get a call from Todd. He says come down and pick out your color. I stop by at lunch time, pick out the color, and fill out some paperwork. By 5:00 pm that day, I’m off on my new bike. About the best comment I can make is they now have another customer for life."
|
| By: Bruce Sterling Heights,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
"From the time I walked in to the moment I drove off with my new watercraft the guys at K&W made my purchase experience enjoyable and easy. They are extremly helpfull and come as they say "service with a smile". Many thanks I'm sure my family and I will enjoy the watercraft for many years and will be recomending friends and collegues to K&W for all thier watercraft and motorcycle needs."
|
| By: James Troy,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
| By: Anonymous SHELBY TWP,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
" My wife and I stopped in at K & W Cycle to look at several different manufacutures motorcycles. Our plan was to deside on a motorcycle style and manufacturer and look online for the best deal. After meeting Todd the sales-person at K & W things changed drastically to the "plan". First of all we could not get over the kindness and professionalisum show by all of the staff at the dealership. Todd was eager to answer all questions ask by both my wife and I. At no time did we feel that he was not intrested in us. My wife has been in sales for many years and remarked as to the way the staff treated us throughout the experience, it was a pleasure. We feel in love with a Victory Kingpin K & W had on the floor. The motorcycle was placed on Hold to give us time to arrange our financing, they helped with the insurance,ordered helments and accessories and Dave in the Service Department did and excelent job in preping the motorcycle. I know that riding the motorcycle will be more fun than buying it, so it looks like my wife and I are in for a Great Time thanks to the staff at K & W Cycle......"
|
| By: David Romeo,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
"Let me tell ya , these guys are the best!!!!!!!My experience with K&W was the best. The people are real proffesionals in every way. I was not a experienced rider but they really made me feel comfortable buying a cycle. My hat is off to all at K&W cycle . I would recommend them to anyone . Thanks Guys."
|
| By: Anonymous Sterling Hts.,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
"Seb and Gary are parts Gods!"
|
| By: Anonymous ,XX |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
N/A
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
|
|
|
|
"Already have 2500 miles on this 2003 TC and I am 110% satisfied.
Thanks for a great BUY!
"
|
| By: Steve Newburgh,IN |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
N/A
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
"After 20 years of not having a street bike, I decided one was long past due. I had my choice down to a couple of different bikes, but I needed to see them and talk to a dealer about the product, finance, service, etc. After several frustrating attempts at a couple of the area's other "dealers", I happened to find K&W. The salesman didn't waste my time, answered all my questions, seemed happy to serve me, and made the sales experience smooth and hassle free. I heartily recommend K&W to anyone who asks where to find the best motorcycle dealer in the Detroit area. "
|
| By: Dave Troy,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
"Well worth the trip. K&W gave me the best deal on my YZ125. I strongly recommend them."
|
| By: Tom toledo,OH |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
N/A
|
| Finance and Insurance: |
|
| Accessories: |
N/A
|
| Parts: |
N/A
|
|
|
|
"I love my Victory Bike. Your service department is the best. Thanks for going the extra mile for me."
|
| By: Patrick Waterford,MI |
|
| Overall Rating: |
|
| Purchase: |
N/A
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|
"You guys are without a doubt #1 in Ski-Doo Sales and Service. I had my 05 Mach Z out on Lake St. Clair and it beat everyone.
Your techs are without a doubt the best at getting a sled race ready. "
|
| By: Tom Clinton Twp.,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
|
| Accessories: |
|
| Parts: |
|
|
|
|
"Top notch dealer. A-1 in customer satisfaction. I will never go anywhere else. I wish you were in my area. But it's worth the drive."
|
| By: phil west bloomfield,MI |
|
| Overall Rating: |
|
| Purchase: |
|
| Sales: |
|
| Service: |
|
| Finance and Insurance: |
N/A
|
| Accessories: |
|
| Parts: |
|
|
|
|

|